FAQ's (2)

What are your store hours? 

Currently our showroom is open Monday-Friday 8:00-5:00 

Closed Saturday and Sunday

Where are you located? 

Bay Plumbing Supply is located at

2776 Soquel Ave in Santa Cruz, CA   

See map here: Map 

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What is your fax number?

Our fax number is 831-475-5825

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What methods of payment do you offer?

We accept Cash, Check, Visa and MasterCard for your convenience

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Can you recommend a Plumber, Contractor or Designer?

Yes, Bay Plumbing Supply can give you referrals for all of these needs. We would however, always recommend you check references, licenses etc.

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What should I bring to Bay Plumbing Supply?

See the article here: Prepare for your visit

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Do you stock faucets, toilets, sinks etc?

Yes, Bay Plumbing Supply stocks many manufactures of these plumbing fixtures. Although we can't stock everything in our building, we can pull inventory from our local warehouses to ship next day. If you're in a pinch for time, see the staff in the showroom to get what you need when you need it!

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Do you stock replacement filter cartridges?

Yes, Bay Plumbing Supply stocks replacement filter cartridges for Aqua-Pure, Body Glove, Cuno, Everpure, Franke and Watts.

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Do you offer Green products?

Yes, Bay Plumbing Supply is committed to the environment and our community. You will find low flow faucets, toilets, showerheads, sustainable materials like Bamboo, Straw Board and reclaimed hardwoods (used in vanities and countertops). We also stock low flow aerators and toilet conversion kits to convert existing plumbing fixtures to 'low flow'

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Do you stock accessories?

Yes, Bay Plumbing Supply keeps some simple designs in stock with other more decorative designs being special ordered upon request.

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Do you sell shower doors?

Yes, Bay Plumbing Supply offers pre-packaged do-it-yourself doors as well as custom doors to suite any configuration, glass style and finish.

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Do you offer custom countertops?

Yes, Bay Plumbing Supply offers, Quartz, Glass, Copper and Stainless to name just a few. Bring your drawings with you for a formal quote.

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Do you offer pre-fabricated bathroom countertops?

Yes, some of our manufacturers have standard sizes available. See the showroom for colors and sizes available for your project.

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Do you sell vanities?

Yes, we offer vanities from manufactures around the world. We also discount displays at great prices so check out the showroom for a great deal either way!

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Do you offer medicine cabinets and mirrors?

Yes, Bay Plumbing Supply displays simple replacement cabinets as well as cabinets with built-in night lights, magnifying mirrors, electrical outlets, door defoggers etc. See the showroom for sizes and options on your next project.

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Does Bay Plumbing Supply offer door & cabinet hardware?

Yes, we have both door & cabinet hardware that can compliment any style and finish you decide for your home. Door hardware can customized with split finishes and different handle styles. See the sales staff in the showroom for more information.

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Do you have barrier free products for tubs and showers?

Yes, Bay Plumbing Supply stocks and displays some the best wheelchair accessible, barrier free products in the industry. Our showroom displays whirlpool walk-in tubs and barrier free showers with fold down benches, thermostat shower valves, elegant grab bars and hand held showers. Come on down to the showroom with your needs and let us help you design your accessible tub or shower space today.

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Does the showroom display tubs?

Yes, the showroom always has many tubs on the floor. Different tub displays include, free standing, drop-in, alcove, soaking tubs, whirlpools, air-massage and combo systems. Bring your plans and ideas in for more specific design and installation options.

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Do you stock parts?

Yes, Bay Plumbing Supply stocks repair parts for many brands. And, if we do not have the part you are looking for, many times we can special order it for you.

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What is your return policy?

See our return policy here: Return Policy

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What brands do you carry?

See the brands we offer here: Brands

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Do you carry Specialty Plumbing Tools?

Yes, Bay Plumbing Supply rents and sells some of the most common plumbing tools in the industry. See the Wholesale page for more information.

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Do you sell cleaners and polishes for my delicate faucet/tub finish?

Yes, Bay Plumbing Supply stocks specialty cleaners and polishes for faucets, soaking tubs, whirlpools and countertops.

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How do I care for my new sink?

See the article here: How to care for your sink

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Do you deliver?

Yes, Bay Plumbing Supply delivers locally and ships worldwide.

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